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Cancellation Policy
We reserve every appointment especially for you! Please
understand that when you forget or cancel your appointment
without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to
receive services.
We require 24hrs on all non chemical services
48hrs for all chemical services
There will be a 25% charge if you cancel or reschedule your appointment within the cancellation policy timeframe of your scheduled appointment time. If you No Show your appointment there will be a 50% charge. The charge will be added to your next appointment.
We reserve the right to require a $50.00 deposit on all chemical appointments, that will be put towards the balance at time of service. This deposit will be forfeited in the event of a last minute cancellation or No Show.
Refund Policy
Your satisfaction is our top priority. Should you have any questions or concerns about the service you have received in the salon, please notify us within 3 days of your service. We will do our best to better meet your expectations. An appointment will be scheduled with the stylist who performed your service, at no additional charge to you.
We DO NOT offer refunds on salon services
We appreciate your Trust in us:)